Support

Need a hand with Nth Ledger? Email us at hi@nthledger.com and we'll get back to you. Answers to the most common questions are below.

Contact Us

Email hi@nthledger.com. Please include the email address you sign in with and, if something went wrong, what you were doing when it happened.
In the app, Settings > Contact Support opens an email to us.

Sign in with Apple, or enter your email address and tap Send Magic Link. We email you a 6-digit code to enter in the app.
If the code doesn't arrive, check your spam folder, then ask for a new one once the countdown on the screen ends.

Subscriptions are billed by Apple. To change or cancel one, open the Settings app on your iPhone, tap your name, then Subscriptions. In Nth Ledger, Settings > Manage Subscription takes you there too.
Cancel at least 24 hours before the end of the current period to avoid the next charge.
Moving to a new device? Sign in to the same account, and use Restore Purchases on the plan screen if your plan doesn't appear.
Refunds are handled by Apple at reportaproblem.apple.com.

Receipts are read by the Gemini API or the OpenAI API, only after you turn AI scanning on. Turn it on or off at any time in Settings > AI Scanning.
While it is off you can still add expenses by hand, but receipts you forward by email aren't read. See the Privacy Policy for how receipts are handled.

Settings > Export Data downloads everything in your account, receipt images included, on every plan.
Settings > Delete Account permanently deletes your account and your data. Deleting your account doesn't cancel an App Store subscription, so cancel that first.

Questions? Email us at hi@nthledger.com